Privacy and Cookie Policy

Introduction

Welcome to thedecorloft.co.za (the “Website”). The Decor Loft (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 2013 (“POPIA”).

1. Collection of Personal Information

We collect and process your personal information mainly to provide you with access to our services and products. The type of information we collect will depend on the purpose for which it is collected and used. We will only collect information that we need for that purpose. We collect personal information directly from you where you provide us with your personal details, for example when you purchase a product or service from us or register an account on our Website. We may also collect information about you from other sources.

The personal information we collect may include:

Name
Email address
Contact number
Physical address
Payment information
Browsing data collected via cookies

2. Use of Personal Information

We will use your personal information only for the purposes for which it was collected and agreed with you, which may include:

Processing your orders and managing your account
Communicating with you regarding your purchases and inquiries
Improving our services and products
Marketing and promotional communications (with your consent)

3. Disclosure of Personal Information

We may disclose your personal information to:

Our service providers who are involved in the delivery of products or services to you
Law enforcement and governmental authorities if required by law
Any third party with your consent

4. Security of Personal Information

We are legally obliged to provide adequate protection for the personal information we hold and to prevent unauthorized access and use of personal information. We will continue to review our security controls and related processes to ensure that your personal information remains secure.

5. Retention of Personal Information

We will retain your personal information only for as long as is necessary to fulfill the purposes mentioned in this policy, unless:

Retention of the record is required or authorized by law; or
You have consented to the retention of the record.

6. Your Rights

As a data subject, you have certain rights, including:

Access to the personal information we hold about you
Correction of inaccurate or outdated personal information
Deletion of your personal information under certain circumstances
Objection to the processing of your personal information
Lodging a complaint with the Information Regulator

7. Cookies

Our Website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our Website. They help us understand how you interact with our site, remember your preferences, and improve our services. You can manage your cookie preferences through your browser settings.

8. Changes to this Policy

We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices and services. We will notify you of any significant changes by posting the new policy on our Website.

Contact Us

If you have any questions or concerns about this Privacy and Cookie Policy or our practices regarding your personal information, please contact us at:

Email: info@thedecorloft.co.za
Phone: +27 83 437 8862
Address: Unit 1, Meadow Brook Park, 2 Garlicke Drive, Ballito, KZN, South Africa, 4420